Returns & Refunds

Last updated: 19 June 2026

Returns & Refunds

Last Updated: 19-06-2026

1. Order Verification Before Payment

Every order is manually reviewed and verified before payment instructions are provided.

This process includes:

* Stock verification * Product verification * Pricing verification * Delivery verification

Customers are encouraged to review all order details carefully before making payment.

2. Refund Policy

All sales are final.

Kewal Traders does not offer refunds once payment has been successfully received and verified.

3. Cancellation Policy

Orders cannot be cancelled after payment confirmation.

Customers should ensure all order details are correct before completing payment.

4. Damaged or Incorrect Products

If you receive a product that is damaged during transit or substantially different from the approved order, please contact us within 48 hours of delivery.

Each case will be reviewed individually.

Customers may be required to provide:

* Photographs * Unboxing evidence * Order details

5. Courier Delays

Delivery delays caused by courier partners, weather conditions, public holidays, or operational disruptions do not qualify for refunds.

6. Contact

For assistance regarding delivery issues, please contact us using the details provided on our website.

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