Privacy Policy
Privacy Policy
Last Updated: 19-06-2026
Kewal Traders ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Account Information
When you create an account or sign in, we may collect:
Name Email address Authentication information provided through our authentication provider Order Information
When submitting an order, we may collect:
Full name Phone number Shipping address City, State, and PIN Code Order details Delivery preferences Device & Usage Information
We may automatically collect limited technical information such as:
If you contact us through WhatsApp, email, contact forms, or other channels, we may retain records of those communications for customer support and operational purposes.
2. How We Use Your Information
We use your information to:
Create and manage your account Process and review order requests Verify stock availability Contact you regarding orders Coordinate shipping and delivery Provide customer support Improve website performance and user experience Detect fraud, abuse, or unauthorized activity Comply with legal obligations 3. Order Processing & Manual Review
Our business operates using an assisted-commerce workflow.
Order requests submitted through our website are manually reviewed before approval.
Information submitted during checkout may be reviewed by authorized staff for:
Stock verification Order validation Delivery planning Customer communication 4. Sharing of Information
We do not sell customer information.
We may share necessary information with trusted service providers only for business operations.
Delivery Partners
To fulfill deliveries, we may share relevant shipment information with logistics providers including:
Borzo NimbusPost Other approved delivery partners
Shared information may include:
Name Phone number Delivery address Order reference information Authentication Providers
User authentication is managed through secure third-party authentication providers.
Technology Service Providers
We may use trusted technology providers for:
Website hosting Database services Media delivery Authentication Analytics Security monitoring
These providers only receive information necessary to perform their services.
5. Payment Information
During the initial launch phase, payments may be processed through manually verified payment methods such as QR-based payments.
We do not store sensitive banking credentials, card numbers, UPI PINs, or payment passwords.
Future payment gateway integrations will be governed by the respective payment provider's privacy and security policies.
6. Data Storage & Security
We take reasonable technical and organizational measures to protect personal information against:
Unauthorized access Loss Misuse Alteration Disclosure
However, no online system can guarantee absolute security.
Users acknowledge that internet-based communications and data storage always carry some level of inherent risk.
7. Cookies & Similar Technologies
We may use cookies and similar technologies to:
Maintain login sessions Improve website performance Remember user preferences Analyze website usage
Users may disable cookies through their browser settings, though some features may not function properly.
8. Data Retention
We retain information only for as long as necessary to:
Provide services Maintain order records Resolve disputes Meet legal and operational requirements
We may retain certain records where required by law or legitimate business purposes.
9. Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
Users should review the privacy policies of any third-party services they visit.
10. Children's Privacy
Our services are not specifically directed toward children under the age required by applicable law.
We do not knowingly collect personal information from children without appropriate authorization.
11. User Rights
Subject to applicable laws, users may request:
Access to personal information Correction of inaccurate information Deletion of certain information where legally permissible
Requests may be submitted through our contact channels.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website after updates constitutes acceptance of the revised policy.
13. Contact Us
For questions regarding this Privacy Policy, data handling practices, or privacy-related concerns, please contact us using the contact information available on our website.